Shipping Policy
This Shipping Policy outlines general information regarding order handling and shipment of research-use products. All information provided is subject to change without notice.
1. Order Handling
Orders are reviewed and prepared in accordance with internal procedures. Processing timelines may vary and are not guaranteed.
- Order acceptance is subject to verification
- We reserve the right to refuse or cancel any order
- Processing timeframes may change without prior notice
- Submission of an order does not guarantee shipment
2. Research Use Products
All products sold are intended strictly for laboratory research purposes only. Products are not for human or veterinary use.
- Buyers are responsible for compliance with local regulations
- Products may be restricted in certain jurisdictions
- Orders may be declined based on regulatory considerations
3. Shipping Methods
Shipping carriers and methods are selected at our discretion unless otherwise specified. Delivery timelines provided by carriers are estimates only.
- Carrier delays are outside of our control
- Transit times are not guaranteed
- Shipping availability may vary by region
4. Risk of Loss
Responsibility for the shipment transfers in accordance with applicable law. Once handed to the carrier, delivery is subject to the carrier’s processes and policies.
5. International Shipments
International shipments may be subject to customs inspections, regulatory review, and import restrictions.
- Import duties, taxes, and regulatory compliance are the responsibility of the buyer
- We are not responsible for customs delays or seizure
- Orders may be canceled if compliance requirements are not met
6. Delivery Issues
In the event of delivery complications, investigations are handled according to carrier procedures. Resolution timelines are not guaranteed.
7. Policy Modifications
This Shipping Policy may be updated or modified at any time without prior notice. The most current version will be published on this page.
Shipping Questions?
For general inquiries regarding order status or shipping policies, please contact our team.